The publishers of No Easy Way and noeasyway.com.au respects your right to privacy and is committed to protecting your personal information. This Privacy Policy outlines how No Easy Way collects, uses and manages your personal information and incorporates compliance with the General Data Protection Regulations.
We respect the importance of your privacy and that you have a right to make your own choices about how your personal information is collected and used. We acknowledge that when you provide your personal information, you do so trusting the publishers of No Easy Way and unless you directly give consent to do otherwise, The publishers of No Easy Way will only collect and use your personal information in accordance with this Privacy Policy.
We give you:
- The right to be informed through this Privacy Policy, this website and our communications with you
- The right of access to your information
- The right to rectification of your information
- The right to erasure of your information
- The right to restrict processing of your information
- The right to data portability should it be required
- The right to object to usage and storage of your information
- Rights in relation to automated decision making and profiling as relevant
Collecting information about you
Except as stated in this Privacy Policy, the publishers of No Easy Way will not collect or use your personal information without your consent. the publishers of No Easy Way collects your personal information when you:
- Provide us your personal information and contact details
- Order or purchase No Easy Way products and/or services
- Enter your personal information on the No Easy Way website or other No Easy Way-owned properties;
- Interact with us through social media
- Register on the No Easy Way website
- Contact us; we may also keep a record of that contact.
- We will only collect additional personal information with your consent
Information you give us
We collect and store all the information you enter yourself into your Account including personal information such as your name, addresses, phone number, email address; information about your orders; personal communications with us; and your newsletter preferences.
We collect and store any information you give to us when you contact us through our customer contact channels eg phone, email, contact centre, social media; that is relevant to you or us for the purposes of updating your information, or improving our service to you or offering you new products and services if relevant.
Information from your use of our websites and services
We collect and store information about your usage of our website when you browse and shop with us. This includes technical information such as your browser type; device type; IP address; length of time you are on part of a page, a page and the site, and other technical information.
Information collected and stored from browsing our websites is anonymous unless you are logged into your account and have visited us before, in which case this information is associated with your account by cookies that our servers place on your computer so that we can improve your browsing and shopping experience and offer further service and products to you onsite; by email (unless you have unsubscribed from such services); by retargeting services on other platforms via cookies eg social media; and other online properties not associated with us also via cookies.
We collect and store the above information in server logs and our database.
No Easy Way use of cookies
Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. No Easy Way uses cookies to make your use of our website and services as convenient as possible, such as by customising your web browser’s access so that you can maintain your wish lists and shopping cart when you next visit the No Easy Way website. Cookies also enable No Easy Way to offer products and services for you on a more personalised basis.
No Easy Way uses web analytics tools, testing and other software that use cookies to improve your online experience, including the display of more relevant ads on other websites, based on your activities on your visits to the No Easy Way website. If you do not wish to receive any cookies you may set your browser to refuse cookies, however not all the functionality of the No Easy Way website may operate as expected.
Using and disclosing your personal information
No Easy Way’s purpose in collecting your personal information is to provide you with:
- the ability for you and No Easy Way staff to complete or progress your order or transaction with us
- information that interests you
- information about events; and
- special offers that are relevant to you
No Easy Way will not use or disclose any of your personal information without your consent, unless:
- required by law;
- No Easy Way believes it necessary to fulfil the above purposes or otherwise to provide you with services or products which you have requested; or
- to protect the rights, property or personal safety of other users of the website, any member of the public or of No Easy Way staff.
In seeking to give you the most worthwhile experience in using the No Easy Way website, your personal information may be used to send you advertisements about products and services that we think you are likely to be interested in.
No Easy Way does not disclose your personal information to advertisers. We use the services of one or more trusted service providers located overseas to use and process personal information for the explicit purpose of fraud detection, transaction processing, or for providing a product or service to you, in accordance with applicable privacy and data protection laws. In order to operate the No Easy Way website, fulfill the purposes set out above or otherwise deliver products or services, No Easy Way will not otherwise disclose your personal information to other companies or third parties without your consent.
When No Easy Way will contact you
When you complete a purchase with No Easy Way, you may receive marketing communications – if any – from No Easy Way. If you do not wish to receive any marketing information you can simply unsubscribe.
Types of communications you may receive
- updated information about the No Easy Way website;
- information about our products and services which may interest you; and
- other information about upcoming events – such as book signings.
If you are receiving promotional information about No Easy Way and do not wish to receive this information any longer, you may remove your name from our list by emailing us at noeasywaybook@gmail.com. Please allow up to 3 business days for this request to be processed.
You can access the information No Easy Way keeps about you
If at any time you want to know what personal information No Easy Way holds about you, you can log into your Account and view the information you gave us. If you have further questions, you can contact us by phone, chat and email.
How you can control the information collected by NoEasyWay.com.au
These are ways that you can control the information that may be collected and stored about you or your browsing activities.
Contact Us
You can contact us through or website contacts page. We will delete information about your account or your entire account, except for information that is relevant to completing an order, or for legal or government purposes.
Block or Delete Cookies
You can delete the cookies that our websites and associated services have placed in your browser. You should be aware however that your browsing or shopping experience may be reduced.
Use Incognito or ‘Safe Browsing’ mode in your browser
These modes allow you to browse the web without recording web pages and files in your browser. All cookies get deleted after you’ve closed all of your incognito windows and tabs and your bookmarks and settings are stored until you delete them.
Changing and updating the information NoEasyWay.com.au has about you
If at any time you wish to change your personal information that is inaccurate or out of date, please contact our Customer Service team by email and we will amend your personal information accordingly, or advise you how you can do this yourself within your account.
Deleting the information NoEasyWay.com.au has about you or stopping any further advertising material or other communications
If you wish to have your personal information deleted, please inform the publishers of No Easy Way by contacting us, and we will take all reasonable steps to delete such information unless it must be kept for legal reasons. If you do not wish to receive further advertising, marketing or promotional information from No Easy Way by clicking the Unsubscribe link that is on every electronic marketing or promotional email that No Easy Way sends to you.
To stop any further print direct-mail marketing communications, please contact our customer service team.
Storage and security of your personal information
No Easy Way will do everything in its’ power to keep secure the personal information which the publishers of No Easy Way holds about you. Access to this information is restricted only to No Easy Way staff who have specific authorisation. No Easy Way also continually endeavours to improve security safeguards using the most stringent, industry-accepted online security and internal processes. That said, No Easy Way will not be held responsible for events arising from unauthorised access to your personal information, but will do everything in our power to prevent it as a responsible, high-profile, Australian online retailer.
What to do if you have a problem or question
If No Easy Way becomes aware of any ongoing concerns or problems with the NoEasyWay.com.au website, No Easy Way will work to address these concerns promptly. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact us either by Messager or phone.